What to do with a leaking boiler

Would you know what to do if you discovered your boiler was leaking?  …..

Happy boiler

Do we always know what to do when we have a problem?  No, is the simple answer to that question.  Unless you are lucky enough to have Mr D.I.Y in the family or an engineer who has an analytical brain, it’s not always painfully obvious of what to do first!

If you follow our simple checklist below, most plumbers or heating engineers in Bristol will be more than happy to help!

  • Ascertain where, if possible the leak has originated from
  • Take photos if possible
  • Measure the amount of water it’s leaking and the speed in which it’s dripping
  • Make a note of the make and model of your boiler is it a Worcester or a Vaillant, Viessman, Ideal
  • Let your engineer know how old the boiler is, it may still be under warranty
  • Ring your local Bristol plumber and give them as much information as possible
  • Check your household insurance policy, so many nowadays have a provision to cover things like boiler repairs, breakdowns and leaks
  • Make sure you know where your stop tap is and that it is working properly


So many people ring their local tradesperson in a frantic state because there is a leak and there is nothing worse than water seeping through the ceiling, we get it, I can assure you!

But don’t panic, call your local plumber and if he is reliable, I’m sure he will get to you within 24 hours.  So as not to waste time, give him as much information as you can following our list above.  If you are able to turn the water off to the boiler and isolate it, without it disrupting the whole house, so much the better.

When we at Watertite get a phone call asking for an engineer to come out to a leaking boiler, the first thing the engineer is going to ask the office is –

  • Make and model
  • Any photos
  • How much water
  • Location

So if you are able to provide much of the above info, the quicker the engineer will be able to resolve the issues and make your life that much warmer and more comfortable!


That’s all for now folks!